Territory optimisation and right-sizing

L'Oreal achieved 10% reduction in resources and 20% reduction in travel time through territory optimisation across direct sales and education channels.

  • 0%

    Reduction in resources

  • 0%

    Reduction in travel time

  • 0

    Field-based resources managed

The Challenge

L'Oreal needed to right-size their direct sales and education channels across 30 field-based resources, optimise workload distribution, reduce costs while maintaining service levels, and keep customer relationship changes minimal.

Our Solution

Geoplan provided mapping tools and consultancy over 5+ years across 3 projects to optimise 4 direct sales channels and an educational channel. The solution focused on right-sizing territories, assigning workload efficiently, and minimising travel time.

Results Achieved

Through our partnership with L'Oreal, we were able to deliver measurable improvements across their operations:

  • 10% reduction in number of resources
  • 20% reduction in travel time
  • Increased number of customer visits
  • Relationship changes kept below 30%

Partnership Success

This case study demonstrates how location intelligence can drive measurable business outcomes. By partnering with L'Oreal, we delivered solutions that not only met their immediate needs but also provided a foundation for continued growth and optimisation.

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