Our working process is broken down into clear and simple steps, so you will know exactly where you are and what we can offer you.
Whether you contact us about mapping software, data products or consultancy, each and every enquiry is handled with the same care and attention.
From our initial dialogue through to product delivery and any technical support you may require we are dedicated to providing a seamless service however large or small your business is.
Our project process is rigorous; budget, timetable and quality are constantly monitored and underpinned by our quality accreditations. A project would normally follow these steps:
Under normal circumstances we can deliver a typical consultancy project within 2 to 4 weeks from the initial enquiry.
We do not abandon you with a complex software solution. Once the key issues have been isolated, we can provide a full suite of improvement and business development services.
Essential to this process is the full exchange of business performance information, so that we can act as a true extension of your existing management structure and capability.
Central to our methodology is the visualisation of your business through maps and geographic analysis. These views can be built up from a range of sources:
After more than 40 years in the industry, we are proficient in empathising with our customers’ requirements and offering the precise solution they need.
We are focussed on getting the solution right and will work hard with you to build a strong, open and trusting relationship. This approach allows clear communication, involvement and innovation, to deliver the best results possible.
Our service levels are unrivalled and our team second to none. The same team that supports you at initial contact will remain with you throughout, maximising the return on your investment and providing a consistent, informed and accurate service.
The way we operate is underpinned by several fundamental elements:
Geoplan is a small, high impact company – we provide:
We are committed to making sure that you have the right solution for your business. In support of this aim, we offer a 14-day money back guarantee with all of our standard products.
When it comes to software and consultancy, the best way to illustrate the benefits is by showing you.
On receipt of a written brief outlining your business objectives, supported by a sample data set, we will provide a demonstration to paint a picture of your current situation and our solutions, all at no cost to you.
We know this will give you the confidence to work with us to help your business to achieve the maximum results with the minimum amount of effort.
